Terms and Conditions
Please read these Purchase Terms carefully before ordering from our Products available online at our Website www.servicesgroup.co.za
OVERVIEW
This website is operated by operated by MSG Marketing (PTY) LTD, 8 Viljoen Street, Rouxville, Johannesburg 2192. Throughout the site, the terms “we”, “us” and “our” refer to that company. WE are offering this website, including all products, information, courses, content via our products, tools and related services (the “Products”) are available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our purchase terms and agree to be bound by the following terms and conditions (“Purchase Terms”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Purchase Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content and apply to all offers and contracts, including the Distance Sale Agreement applicable Laws, relating to the sale and delivery of our Products by us via out online store. In other words, you agree to these Purchase Terms, when you (i) order and purchase anything from the Website, (ii) order anything at any web page directly connected to the Website or (iii) when you accept an offer from us.
Please read these Purchase Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Purchase Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or purchase any of our Products and Services. If these Purchase Terms are considered an offer, acceptance is expressly limited to these Purchase Terms.
Any new features or tools which are added to our online store shall also be subject to the Purchase Terms. You can review the most current version of the Purchase Terms at any time on this page. We reserve the right to update, change or replace any part of these Purchase Terms by posting updates and/or changes to our website. servicesgroup may, in its sole discretion, change this agreement or any part thereof at any time without notice. It is your responsibility to check this page periodically for changes. Your continued use of access to or making a purchase via this website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WordPress Inc. They provide us with the online e-commerce platform that allows us to sell our products and related services to you via servicesgroup.co.za. This website is run by private company based in South Africa trading as servicesgroup and with registration number. 2018/019835/07
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Purchase Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and can form a legally binding contract under these Terms and you have given us your consent to allow any of your minor dependents to use this site. If you are a minor i.e. under the age of 18 years, your use our site only with the involvement and approval of your parent or guardian.
You may not use our Products for any illegal or unauthorized purpose nor may you, in the use of the Products, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of our engagement with you.
This website is governed by the laws of South Africa and servicesgroup chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever (8 Viljoen Street, Rouxville, Johannesburg 2192).
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse to sell the Products and related services to anyone for any reason at any time.
You understand that your account /user content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices, in accordance with our Privacy Policy. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, create a derivative work, resell or exploit any portion of the Products and related services, use of the Products, or access to the Products or any services or contact on the website through which the Products are provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our Products are subject to change without notice.
We reserve the right at any time to modify or discontinue the out online purchases services (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS
The purchase process will be started right after the payment is processed with our site.
Your Card will be debited right upon completing your order.
Certain of our Products may be available exclusively online through the website. These Products and related services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right, but are not obligated, to limit the sales of our Products and related services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
We do not warrant that the quality of any Products, related services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Products will be corrected.
SECTION 6 – LICENSE FOR WEBSITE ACCESS
Subject to your compliance with these Purchase Terms and payment of applicable fees, if any, we grant you a limited license to access our site and make personal use of the Products available for purchase on servicesgroup.co.za, but not to copy or modify it, or any portion of it. This license does not include any resale or commercial use of our Products, website or its contents; any collection and use of any Products, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of our Products or information available on our website for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of servicesgroup.co.za and / or its affiliates, as may be applicable.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of servicesgroup.co.za in and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising servicesgroup.co.za’s or its affiliates’ names or trademarks without the express written consent of servicesgroup.co.za and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted servicesgroup.co.za and / or its affiliates, as applicable.
No rights in copyright, patents, trademarks, technologies, trade secrets, or other intellectual property of servicesgroup are granted by us through the use of the Products, services and /or our website.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 8 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new products and/or features through the website (including, the release of new tools and resources). Such new features and/or Products and related services shall also be subject to these Purchase Terms.
SECTION 9 – THIRD-PARTY LINKS
Certain content and Products available via our web site servicesgroup.co.za may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of products, goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Purchase Terms.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our website servicesgroup.co.za or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Products and related services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in our servicesgroup.co.za, Products or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in our website or on any related website, should be taken to indicate that all information in our website or on any related website has been modified or updated.
In addition, we will not be held responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control.
SECTION 13 – PROHIBITED USES
In addition to other prohibitions as set forth in these Purchase Terms, you are prohibited from using the site or its information and all content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of servicesgroup.co.za or any related website for violating any of the prohibited uses.
Sanctions and Export Policy: You may not use any of our website if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using our website. You must comply with all U.S. or other export and re-export restrictions that may apply to our Products and related services.
SECTION 14 – FEES, REFUND & CANCELLATION POLICY.
You agree to pay the fees for the Products that you purchase, and you authorize us to charge your debit or credit card or process other means of payment for those fees. Check out our Privacy Policy for more details.
Please note, that fees charged by servicesgroup via servicesgroup.co.za do not include any official or Governmental fees, which as set forth above, if imposed, will be paid solely by you and at your responsibility. When you make a purchase, you agree not to use an invalid or unauthorized payment method. Payment may be made via Visa and MasterCard. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment. Card transactions will be acquired for servicesgroup via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
We may occasionally run promotions and sales for our Products, during which certain Products may be available at discounted prices for a limited period of time. The price applicable to the Products will be the price at the time you complete your purchase and process your payment. Any price offered for particular Product may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users. Customer details will be stored by servicesgroup separately from cart details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa Transaction currency is South African Rand (ZAP).
Fees paid to servicesgroup.co.za for our Products (our “Fees“) may be refunded, according to applicable refund terms under applicable law. If the Products you purchased is not what you were expecting, you can request for a refund, subject to applicable law, that we apply a refund to your account. This refund option apply only on original and unused Products, and does not apply on Products already opened and used by you. In order to be eligible for a refund, you have to return the Product, in its original packing, within the refund period as determined under applicable law. The Product must be in its original packing and in the same condition that you received it and undamaged in any way.
We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, the platform from which you purchased your content (website, mobile or TV app), and other factors. No refund is due to you if you request it unduly, or if you passed the refund period allowed under applicable law or once you waved your rights for a refund.
In case the payment was refunded, it will appear in the customer’s card (Depend on the customer’s settlement date with their Credit Card company). A refund request should be presented to our costumer service department by you and shell be reviewed by our Finance department, which shall decide, at its sole discretion, as to such requested refund. It is clarified that any refund (if paid) shall not exceed the amount actually paid by you for the relevant Paid Product and/or related service. Notwithstanding any of the above, no refund shall be paid and no refund request will be considered after you used your purchased Products. Fees paid will be nonrefundable if we suspects, at our sole discretion, that you are in breach of the Purchase Terms, , possible legal liabilities, infringing any (including third party’s) intellectual property rights, engaging in fraudulent, immoral or illegal activities, or for any other similar reasons (for example, including but not limited to act of war, acts of nature, required details or other changes, technological limitations, economical resources, legislative or procedural change and/or State Action). By visiting, ordering from or using servicesgroup.co.za or the Products and related services you understand and agree to the refund policy specified herein.
SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We draw your attention to the maintenance and implementation instructions printed on the labels of the Products. We are not liable for any damage resulting from incorrect handling of Products, including handling contrary to the instructions. servicesgroup takes responsibility for all aspects relating to the transaction including sale, of goods and services sold on this website customer service and support, dispute resolution and delivery of goods.
We do not guarantee, represent or warrant that your use of our wed and / or Products will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Products will be accurate or reliable.
You expressly agree that your use of, or inability to use, the service is at your sole risk. All products delivered to you through our website are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall servicesgroup.co.za, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Products and related service, or for any other claim related in any way to your use of the Products and /or related service, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Products or any content (or related services) posted, transmitted, or otherwise made available via servicesgroup.co.za, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law and subject to court ruling of such liability.
SECTION 16 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless servicesgroup.co.za and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 17 – SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 18 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Purchase Terms are effective unless and until terminated by either you or us. You may terminate these Purchase Terms at any time by notifying us that you no longer wish to use our website servicesgroup.co.za, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to servicesgroup.co.za (or any part thereof).
SECTION 19 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Purchase Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site or in respect to The Products constitutes the entire agreement and understanding between you and us and govern your use of the Products, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
Any ambiguities in the interpretation of these Purchase Terms shall not be construed against the drafting party.
SECTION 20 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the RSA.
SECTION 21 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Purchase Terms at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or continue to order Products through our servicesgroup.co.za following the posting of any changes to these Terms constitutes acceptance of those changes.
SECTION 22 – CONTACT INFORMATION
Questions about these Purchase Terms should be sent to us at support@ servicesgroup.co.za
Our office is located in 8 Viljoen Street, Rouxville, Johannesburg 2192.
